TERMS AND CONDITIONS:
Welcome to the the CRATE Inc. web store. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms.
PAYPAL: All non-confirmed PayPal purchases will be cancelled by thecrateny.com. If your Paypal payment has not cleared within 24 hours of placing your order the item(s) will be put back on the shelf. If the item sells before payment has been received a refund will be given on the order. COLORS: We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor's display of any color will be accurate.
RETURN POLICY: The CRATE does not accept returns for refunds, credits, or exchanges at this time. All sales are final. If you have been in contact with us in regards to having a return/exchange approved, it is mandatory that you include proof of contact with our company in your return shipment. Please note, all returns must be included in original packaging accompanied by a copy of the order invoice. We cannot approve any returns/exchanges over 14 days old, no exceptions. We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back. Please make sure that you have carefully reviewed your order prior to finalizing your purchase. We are not responsible for lost or stolen packages that are shown as delivered.
SHIPPING & DELIVERY: We have a flat rate of $13.75 shipping for right now. We reserve the right to ship USPS Priority or Standard Shipping depending on how far the package is being shipped because of the flat rate. Please allow up to 5 business days for order processing and payment verification, and an additional 3-5 business days for delivery. Please check back with us periodically for any updates regarding our shipping policies. Please contact firstname.lastname@example.org if you have any questions.
PRODUCT AVAILABILITY: Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
CUSTOMER PRIVACY: thecrateny.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals.
The CRATE Inc.
1021 Beach 20th st
Far Rockaway, NY 11691